Entrepreneurship in Refill-Based Business Models for Low-Income Markets

“Refill in the Global South” is a research and innovation partnership led by Enviu and Bopinc with collaborators Brunel University of London. The project aims to unlock the scaling of refill and reuse business models across low-income markets by understanding what entrepreneurs need to succeed – and what systems, policies, and partnerships enable that success.

The focus is on markets where single-use packaging is rising fastest, environmental costs are highest, and inclusive business models are urgently needed. The project works across multiple Global South countries, including:

  • Indonesia
  • Kenya
  • South Africa
  • Bangladesh
  • India
  • Philippines
  • Mexico
  • Chile
    …and other emerging refill markets.

What the Project Does

This project involves:

1. Research

  • In-depth interviews with refill entrepreneurs across Africa, Asia, and Latin America
  • Country-level focus group discussions with FMCGs, retailers, policymakers, financiers, and entrepreneurs
  • A structured literature review to map existing evidence

2. Entrepreneur Support

  • Identify the key success factors and barriers in real refill businesses
  • Document gender barriers, inclusivity issues, value chain constraints, and consumer trust gaps
  • Map technology models, ownership structures, quality assurance, legal compliance, and policy barriers

3. Strategic Outputs

  • Scientific Article – analysing business model success factors
  • Refill Playbook – practical guidance for entrepreneurs (global)
  • Four Country Profiles – market-specific success factors
  • Online Webinar – sharing findings with global stakeholder

Why Refill Matters in the Global South

Environmental + Economic + Social Impact

Reuse and refill can:

  • Reduce plastic pollution by 45–75% (depending on application)
  • Reduce system-wide costs by 6–10%
  • Cut GHG emissions by 35–70%

Meanwhile, 89% of global circular plastics investment goes to the Global North, despite pollution being far worse in the Global South.

Refill models therefore offer:

  • More affordable access to products
  • Lower waste management burden
  • Climate benefits
  • Entrepreneurship pathways
  • Inclusive job opportunities

Partners

Enviu Indonesia

  • Zero Waste programme lead
  • Experience developing refill ventures in Indonesia, Kenya, and Bangladesh

Bopinc

  • Leads inclusive innovation in low-income markets
  • Experience designing refill pilots in Kenya, South Africa, Bangladesh

Brunel University of London PISCES Relay Team

  • Academic partner
  • Leads literature review, research methodology, and scientific publication

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